FAQ | Supatan Bikes Co.
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FAQS

Answers You’re Looking For

CAN YOU COME TO ME FOR A SERVICE?

Yes! We offer a pickup / drop off service to go along with your bicycle repairs. So if you want to save time and efforts coming to us, we can come to you. We are limited to a 10km radius from our shop.

Pricing will depend on location, send us a message for a more accurate quote.
 

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CAN YOU FIX MY BIKE? SPECIFICALLY ______?

If it has 2 wheels and padals, we can fix it. Wether the problem is the brakes, gears, weird noises or flat tyres we'll fix it. Ebikes, Road bikes, Mountain Bikes or Tricycles... we'll fix it.
If you're still unsure we can solve your problems, send us a message and we'll confirm.

DO YOU ONLY USE ORIGINAL REPLACEMENT PARTS?

Yes. Before every project commencement, we confirm all parts required for the task provided and ensure we are up to your standards. If parts are out of stock, we always confirm with our clients for the next best option availble to ensure diligence is performed for all bike repairs.

HOW LONG WILL IT TAKE YOU TO SERVICE MY ITEMS?

General Services usually take 1-2 hours. Bicycle drop off and pick - ups are recommended as 50% of the time we come across a problem that required us to take extra care and love.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We have an eftpos machine on site and we will also accept cash. Paypal, Payid and Account transfers are also accepted.

WHERE ARE YOU LOCATED?

We are in the heart of Werribee , 3030. 

Address: Unit 31 / 5-11 Tariff Ct, Werribee 3030.

We'll be located inside "The Range Business Park". Just drive down the end and we'll be on the right, No. 31!

Let us know what you need and we’ll do our best to assist you.

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